Thermos Flask And Mug FAQ



What is your MOQ for thermos flask?

MOQ is 1000pcs/color.
Low MOQ 500pcs as trial order is welcomed. Please kindly advise the quantity and other requirements, we will caculate cost accordingly. With our high quality and good service, you will have successful business.

Can I get thermos samples? 

Sure. We usually provide stock samples at once with a little sample charge with express cost. Sending samples by Fedex, UPS, TNT or DHL. If you have carrier account, it will be fine to ship with your account. It takes about 2-4 days to arrive you.

How long is flask sample lead time?

For existing samples, it takes 2-4 days. If you want your own design, it takes 4-10 days, depending designs.

How long is the thermos mug production lead time?

It takes 30-35 days for quantity within 100Kpcs.
For those items available with low MOQ 500pcs, we can offer within 15 days.

What format of file do you need if we want our own design?

We have our own designer in house. So you can provide JPG, AI, CDR or PDF etc. ( AI will be the best for complicated designs) We will make vacuum flask drawing for mold or pattern design for your final confirmation.

Which kinds of certificate would you have?

We have LFGB and FDA for thermoses.

What is your thermoses payment term?

Our normal payment terms is TT, 30% deposit after order signed and 70% against copy of BL. We also accept L/C at sight.

Wonder if you accept small orders for thermos?

Do not worry. Feel free to contact us. in order to get more orders and give our clients more convener, we accept small order.

Can you send insulated bottle to my country?

Sure, we can. If you do not have your own ship forwarder, we can help you.

Can you do OEM for me?

We accept all OEM orders, just contact us and give me your design. we will offer you a reasonable price and make samples for you ASAP.

When can I get the thermoses quotation ?

We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation. Please call us or tell us in your mail, so that we could regard your inquiry priority.

What type of stainless steel do you use?

All our products use stainless steel drinking containers are made of a premium food-grade type 304 stainless steel containing 18% chromium and 8% nickel.

Are you trading company or manufacturer ?

We are factory for thermal flask and other cup.

What is your terms of payment for stainless steel thermos?

Payment<=5000USD, 100% in advance. Payment>=5000USD, 30% T/T in advance, balance before shipment.

is the thermal flask material BPA free?

Yes, all is made from eco-friendly material. Be kind to earth is our faith.

How is vacuum flasks package ? May i have custom package ?

Yes, easy to do custom package, will show you different packing idea.

How long is the vacuum flask production lead time?

It takes 45 days for MOQ. We have large production capacity, which can ensure fast delivery time even for large quantity.

Can we do printing or label stickers on the thermal mugs?

Yes, we can offer logo print, pattern print, shrink wrap, label stickers on bottles. We can also customized box packaging.
Logo color can be made according to pantone color number if you need.

What is your shipping methods?

For small trial order, FedEx, DHL, UPS, TNT, etc. can be provided.
For bulk order:
DDP by air can be provided, cheaper than international express.
DDP by sea can be provided, cheaper but takes longer.
Also EXW, FOB, CIF are provided for stainless steel vacuum flask.

Can we get pictures for ads?

Yes, we can supply non-professional pictures for thermal mugs freely, especially for Amazon website.

How do you control the quality?

We have QC for every single order.
LFGB, CE certifications are available.

What is your main thermoses?

Our main thermoses include  insulated sport bottle, thermal flask and mug, bullet flask, kids flask, temperature display flask.

How do i import thermoses?

1.Step1: select thermoses or other vacuum flask from our site​
2.Step2: send the item list which you want to import to us
3.Step3: we quote you according to your selection
4.Step4: after friendly negociation, we will send you pi
5.Step5: we arrange production and ship goods to you after received payment
Step6: visit our site​ to begin import business :)